Privacy policy

This policy explains what information Vitro Sciences collects when you use this site, how we use it, and the choices you have. We collect only what we need to run the store.

Information we collect

• Account details. If you create an account: your name, email, and an optional organization.
• Order details. At checkout: your shipping and billing address, contact information, and the items you order, used to process and fulfil the order.
• Marketing. Your email and opt-in status, only if you choose to receive catalog and restock updates.
• Usage analytics. When analytics is enabled, we use a privacy-configured analytics tool to record pages viewed, device and browser type, and on-site actions (such as adding to cart). We do not use advertising identifiers.
• Cookies. Essential cookies keep your cart and session working. Analytics may set a cookie where enabled.

How we use it

• Process, fulfil, and support your orders.
• Operate your account and send service messages (order confirmation, shipping).
• Send marketing email only if you opted in; you can unsubscribe at any time.
• Understand and improve how the site is used.

Sharing

We share information only with the service providers that run the store on our behalf — payment, shipping, email, analytics, and hosting — and only as needed to provide the service, or where required by law. We do not sell your personal information.

Retention and your choices

We keep account and order records for as long as needed to run the business and meet legal and tax obligations. To access, correct, or delete your information, or to opt out of marketing, contact us at hello@vitrosciences.com.

Security

The site runs over HTTPS and we limit access to personal information. No method of storage or transmission is completely secure, but we take reasonable measures to protect your data.

Contact

Questions about this policy: hello@vitrosciences.com.